{"id":522971,"url":"\/delivery-information\/","layout":"standard","version":"2026-07-24T03:20:40.000000Z","blocks":[{"id":5155881,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":130236822,"value":"<h3 style=\"text-align:center;\">Delivery Information<\/h3><p style=\"text-align:center;\">All FayzieBobs products are made or printed to order with care. Delivery times may vary depending on product type, production times, and your location.<\/p><h5 style=\"text-align:center;\"><strong>Who pays for postage?<\/strong><\/h5><p style=\"text-align:center;\">The customer takes on the cost of shipping their order to themselves, we do not profit from this service.<\/p><p style=\"text-align:center;\">The cost of shipping depends on where an order is being sent to and the delivery option chosen. The shipping information can be found in the cart when placing an order.<\/p><p style=\"text-align:center;\">If you need your order sooner for a specific time or event, we recommend placing the order with an upgraded shipping method.<\/p><p style=\"text-align:center;\">All of the shipping information can be found in the cart when placing an order.<\/p><ul><li><p style=\"text-align:center;\">UK Standard \u00a34.50 (4-8 days)<\/p><\/li><li><p style=\"text-align:center;\">UK 1st Class \u00a36.50 (3-6 days)<\/p><\/li><li><p style=\"text-align:center;\">UK Royal Mail Priority \u00a312.50 (Next Working Day if ordered before 1pm Mon-Fri)<\/p><\/li><li><p style=\"text-align:center;\">EU Standard \u00a37.00 (5-10 days)<\/p><\/li><li><p style=\"text-align:center;\">International \u00a37.50 (10-15 days)<\/p><\/li><li><p style=\"text-align:center;\">United States Duty Paid \u00a315.00 (10-15days)<\/p><\/li><\/ul><p style=\"text-align:center;\">Orders containing large art prints and frames are sent using the below services<\/p><ul><li><p style=\"text-align:center;\">DPD Standard \u00a39.50 (4-6 days)<\/p><\/li><li><p style=\"text-align:center;\">EU Delivery \u00a321.00 (7-10 days)<\/p><\/li><li><p style=\"text-align:center;\">International Delivery \u00a360.50 (10-15 days)<\/p><\/li><\/ul><p style=\"text-align:center;\">The following free shipping thresholds are automatically applied in the checkout:<\/p><ul><li><p style=\"text-align:center;\">UK orders over or equal to \u00a350<\/p><\/li><li><p style=\"text-align:center;\">EU orders over or equal to \u00a365<\/p><\/li><\/ul><p style=\"text-align:center;\">The cost of these offers is covered by FayzieBobs.<\/p><p style=\"text-align:center;\">FayzieBobs sometimes hosts Free Shipping offers, during which time, we cover the cost of offering free shipping to our customers.<\/p><h5 style=\"text-align:center;\"><strong>Why don't you ship to my country?<\/strong><\/h5><p style=\"text-align:center;\">We ship to hundreds of countries worldwide. In a very small number of cases where we are unable to ship to a country, it's normally due to the ability of our couriers or payment processing partners in that territory, or the availability of other services that we require to operate in that country effectively.<\/p><p style=\"text-align:center;\">The list of countries we ship to may change, and the general trend is towards increasing the number of countries that we ship to as the internet opens up new markets.<\/p><p style=\"text-align:center;\">We are unable to offer to ship to a country on a one-off basis, or change territories by request. The countries we can ship to are shown in the checkout section when placing an order.<\/p><h5 style=\"text-align:center;\"><strong>How fast are orders shipped? What is the turnaround time?<\/strong><\/h5><p style=\"text-align:center;\">We aim to print and ship orders within <strong>48\u201372 hours<\/strong> of when you place them. Our factory team is in action <strong>Monday to Friday<\/strong>, so if you order over a weekend, it might take a little longer. An order may be marked as complete at the end of the day on a Friday but not be picked up by a courier until Monday morning.<\/p><p style=\"text-align:center;\">For Next Day Delivery, orders must be placed before 1pm on weekdays.<\/p><p style=\"text-align:center;\">The shipping time depends on where your order is being sent and the delivery option selected.<\/p><p style=\"text-align:center;\">Ordering in bulk?\u00a0Please allow up to\u00a0<strong>5 days for us to prepare an order of up to 99 units<\/strong>\u00a0or\u00a0<strong>10 days for orders over 100 units.<\/strong><\/p><p style=\"text-align:center;\">Once your order is ready, delivery times depend on <strong>where it\u2019s going<\/strong> and the <strong>shipping option you selected<\/strong> at checkout. Here\u2019s a quick guide to the usual timeframes:<\/p><p style=\"text-align:center;\"><strong>UK:<\/strong><\/p><ul><li><p style=\"text-align:center;\"><strong>Standard:<\/strong> 4\u20138 working days<\/p><\/li><li><p style=\"text-align:center;\"><strong>1st Class:<\/strong> 3\u20136 working days<\/p><\/li><li><p style=\"text-align:center;\"><strong>Royal Mail Priority:<\/strong> Next working day (if ordered before 1pm Mon\u2013Fri)<\/p><\/li><\/ul><p style=\"text-align:center;\"><strong>EU:<\/strong><\/p><ul><li><p style=\"text-align:center;\"><strong>Standard:<\/strong> 5\u201310 working days<\/p><\/li><\/ul><p style=\"text-align:center;\"><strong>International:<\/strong><\/p><ul><li><p style=\"text-align:center;\"><strong>Standard:<\/strong> 10\u201315 working days<\/p><\/li><li><p style=\"text-align:center;\"><strong>Tracked &amp; Signed:<\/strong> 10\u201315 working days<\/p><\/li><\/ul><p style=\"text-align:center;\">When you place your order, you\u2019ll get a confirmation email with an <strong>estimated delivery date<\/strong>. If you chose <strong>tracked shipping<\/strong>, we\u2019ll also send your <strong>tracking link<\/strong> in the <strong>Dispatch email<\/strong> so you can keep an eye on its journey.<\/p><p style=\"text-align:center;\">Just a note, these delivery times are <strong>estimates<\/strong>, and things like public holidays or unexpected courier delays might cause the occasional hiccup.<\/p><h5 style=\"text-align:center;\"><strong>Where do you ship to?<\/strong><\/h5><p style=\"text-align:center;\">We ship to most countries worldwide. You can view the full list of countries we can ship to in the checkout when placing your order, but we've added them below for you too!<\/p><p style=\"text-align:center;\">Countries we ship to currently (subject to change):<\/p><p style=\"text-align:center;\">\u00c5land Islands<\/p><p style=\"text-align:center;\">Algeria<\/p><p style=\"text-align:center;\">Andorra<\/p><p style=\"text-align:center;\">Argentina<\/p><p style=\"text-align:center;\">Armenia<\/p><p style=\"text-align:center;\">Australia<\/p><p style=\"text-align:center;\">Austria<\/p><p style=\"text-align:center;\">Bahrain<\/p><p style=\"text-align:center;\">Bangladesh<\/p><p style=\"text-align:center;\">Belgium<\/p><p style=\"text-align:center;\">Bulgaria<\/p><p style=\"text-align:center;\">Canada<\/p><p style=\"text-align:center;\">Cape Verde<\/p><p style=\"text-align:center;\">Chile<\/p><p style=\"text-align:center;\">China<\/p><p style=\"text-align:center;\">Costa Rica<\/p><p style=\"text-align:center;\">Croatia<\/p><p style=\"text-align:center;\">Cyprus<\/p><p style=\"text-align:center;\">Czech Republic<\/p><p style=\"text-align:center;\">Denmark<\/p><p style=\"text-align:center;\">Egypt<\/p><p style=\"text-align:center;\">Estonia<\/p><p style=\"text-align:center;\">Falkland Islands<\/p><p style=\"text-align:center;\">Faroe Islands<\/p><p style=\"text-align:center;\">Finland<\/p><p style=\"text-align:center;\">France<\/p><p style=\"text-align:center;\">Georgia<\/p><p style=\"text-align:center;\">Germany<\/p><p style=\"text-align:center;\">Gibraltar<\/p><p style=\"text-align:center;\">Greece<\/p><p style=\"text-align:center;\">Greenland<\/p><p style=\"text-align:center;\">Guernsey<\/p><p style=\"text-align:center;\">Hong Kong<\/p><p style=\"text-align:center;\">Hungary<\/p><p style=\"text-align:center;\">Iceland<\/p><p style=\"text-align:center;\">India<\/p><p style=\"text-align:center;\">Indonesia<\/p><p style=\"text-align:center;\">Ireland<\/p><p style=\"text-align:center;\">Isle of Man<\/p><p style=\"text-align:center;\">Italy<\/p><p style=\"text-align:center;\">Japan<\/p><p style=\"text-align:center;\">Jersey<\/p><p style=\"text-align:center;\">Kenya<\/p><p style=\"text-align:center;\">Korea, Republic of<\/p><p style=\"text-align:center;\">Kuwait<\/p><p style=\"text-align:center;\">Latvia<\/p><p style=\"text-align:center;\">Liechtenstein<\/p><p style=\"text-align:center;\">Lithuania<\/p><p style=\"text-align:center;\">Luxembourg<\/p><p style=\"text-align:center;\">Malaysia<\/p><p style=\"text-align:center;\">Malta<\/p><p style=\"text-align:center;\">Mauritius<\/p><p style=\"text-align:center;\">Mayotte<\/p><p style=\"text-align:center;\">Mexico<\/p><p style=\"text-align:center;\">Monaco<\/p><p style=\"text-align:center;\">Netherlands<\/p><p style=\"text-align:center;\">New Caledonia<\/p><p style=\"text-align:center;\">New Zealand<\/p><p style=\"text-align:center;\">Norfolk Island<\/p><p style=\"text-align:center;\">Norway<\/p><p style=\"text-align:center;\">Oman<\/p><p style=\"text-align:center;\">Philippines<\/p><p style=\"text-align:center;\">Poland<\/p><p style=\"text-align:center;\">Portugal<\/p><p style=\"text-align:center;\">Qatar<\/p><p style=\"text-align:center;\">Romania<\/p><p style=\"text-align:center;\">San Marino<\/p><p style=\"text-align:center;\">Senegal<\/p><p style=\"text-align:center;\">Serbia<\/p><p style=\"text-align:center;\">Singapore<\/p><p style=\"text-align:center;\">Slovakia<\/p><p style=\"text-align:center;\">Slovenia<\/p><p style=\"text-align:center;\">Spain<\/p><p style=\"text-align:center;\">Sri Lanka<\/p><p style=\"text-align:center;\">Sweden<\/p><p style=\"text-align:center;\">Switzerland<\/p><p style=\"text-align:center;\">Taiwan<\/p><p style=\"text-align:center;\">Thailand<\/p><p style=\"text-align:center;\">Turkey<\/p><p style=\"text-align:center;\">United Arab Emirates<\/p><p style=\"text-align:center;\">United Kingdom<\/p><p style=\"text-align:center;\">United States<\/p><p style=\"text-align:center;\">United States Minor Outlying Islands<\/p><p style=\"text-align:center;\">Uruguay<\/p><p style=\"text-align:center;\"><strong>If your country isn't showing in the list, sadly, we cannot ship to this location.<\/strong><\/p><p style=\"text-align:center;\">In a very small number of cases where we are unable to ship to a country, it's normally due to the ability of our couriers or payment processing partners in that territory, or the availability of other services that we require to operate in that country effectively.<\/p><p style=\"text-align:center;\">The list of countries we ship to may change, and the general trend is towards increasing the number of countries that we ship to.<\/p><p style=\"text-align:center;\">We are unable to offer to ship to a country on a one-off basis, or change territories by request.<\/p><h5 style=\"text-align:center;\"><strong>How much is shipping?<\/strong><\/h5><p style=\"text-align:center;\">The cost of shipping depends on where an order is being sent to and how fast you want your order to arrive. If you need your order sooner for a specific time or event, we recommend placing your order with an upgraded shipping method.<\/p><p style=\"text-align:center;\">All of the shipping information can be found in the cart when placing an order.<\/p><ul><li><p style=\"text-align:center;\">UK Standard \u00a34.50 (4-8 days)<\/p><\/li><li><p style=\"text-align:center;\">UK 1st Class \u00a36.50 (3-6 days)<\/p><\/li><li><p style=\"text-align:center;\">UK Royal Mail Priority \u00a312.50 (Next Working Day if ordered before 1pm Mon-Fri)<\/p><\/li><li><p style=\"text-align:center;\">EU Standard \u00a37.00 (5-10 days)<\/p><\/li><li><p style=\"text-align:center;\">International \u00a37.50 (10-15 days)<\/p><\/li><li><p style=\"text-align:center;\">United States Duty Paid \u00a315.00 (10-15days)<\/p><\/li><\/ul><p style=\"text-align:center;\">Orders containing large art prints and frames are sent using the below services<\/p><ul><li><p style=\"text-align:center;\">DPD Standard \u00a39.50 (4-6 days)<\/p><\/li><li><p style=\"text-align:center;\">EU Delivery \u00a321.00 (7-10 days)<\/p><\/li><li><p style=\"text-align:center;\">International Delivery \u00a360.50 (10-15 days)<\/p><\/li><\/ul><p style=\"text-align:center;\">For orders placed through stores powered by Teemill (excluding orders placed through Etsy and TikTok Shop), the following free shipping thresholds are automatically applied in the checkout:<\/p><ul><li><p style=\"text-align:center;\">UK orders over or equal to \u00a350<\/p><\/li><li><p style=\"text-align:center;\">EU orders over or equal to \u00a365<\/p><\/li><\/ul><p style=\"text-align:center;\">The cost of this is covered by Teemill.<\/p><p style=\"text-align:center;\"><strong><em>#deliverytimes #howlong #postage<\/em><\/strong><\/p><h5 style=\"text-align:center;\"><strong>Can we offer cheaper postage rates?<\/strong><\/h5><p style=\"text-align:center;\">We experiment with postage rates and optimise - picking the max conversion rate.<\/p><p style=\"text-align:center;\">Most store owners naturally think that lower postage rates equal more sales, but in fact, we've found that sometimes the conversion rate goes up when the post is a little higher, before going down. This might be because people think the speed or reliability of the mail provider is more trustworthy.<\/p><p style=\"text-align:center;\">Either way, the price represents what the customer feels the best about and maximises your sales.<\/p><h5 style=\"text-align:center;\"><strong>Can I combine orders to save on postage?<\/strong><\/h5><p style=\"text-align:center;\">No, once an order has been placed it\u2019s given its own unique order number and place in the fulfilment queue. Merging orders together would cause confusion to our factory processes and ultimately cause a delay in completing your orders. This includes orders placed across different stores.<\/p><h5 style=\"text-align:center;\"><strong>Can I track my order?<\/strong><\/h5><p style=\"text-align:center;\">For UK orders we dispatch all orders with tracking information. If you have an EU\/ International shipping address and you've purchased Tracked and Signed delivery in the checkout, you\u2019ll receive a tracking link for your order in your dispatch confirmation email. Click that link and you'll be taken to Royal Mail's <a target=\"_blank\" href=\"https:\/\/www.royalmail.com\/track-your-item#\/\" rel=\"noreferrer noopener\">Track and Trace<\/a> service so you can stay updated on its journey to you.<\/p><p style=\"text-align:center;\"><em>For EU\/ International orders placed with standard shipping, detailed tracking is not available once your order leaves the UK.<\/em><\/p><h5 style=\"text-align:center;\"><strong>I\u2019ve placed an order, can I change my delivery address?<\/strong><\/h5><p style=\"text-align:center;\">You can only change your order's shipping address if it hasn't yet been dispatched.<\/p><p style=\"text-align:center;\">In your Confirmation Email there is a link you can click to change your address.<\/p><p style=\"text-align:center;\">If you don\u2019t make this change and your order is sent out to an incorrect address, it will likely fail its delivery and return back to our factory.<\/p><p style=\"text-align:center;\">Our support team then contact you to confirm your correct shipping address and arrange for your order to be resent.<\/p><h5 style=\"text-align:center;\"><strong>Are there any additional customs charges for orders outside of the UK?<\/strong><\/h5><p style=\"text-align:center;\"><strong>All orders destined for the EU are customs-free up to a value of \u20ac150.<br \/>All orders going to the US arrive duty paid.<\/strong><\/p><p style=\"text-align:center;\">When ordering products for delivery outside of the UK, depending on the destination, you may be subject to import duties and taxes which are levied once the products reach the specified delivery location.<\/p><p style=\"text-align:center;\">Any additional charges for customs and\/or import clearance and other handling charges must be paid by you, as we have no control over these charges.<\/p><h5 style=\"text-align:center;\"><strong>What packaging will orders arrive in?<\/strong><\/h5><p style=\"text-align:center;\">All orders are shipped in sustainable, eco-friendly packaging, designed with the environment in mind and made with natural materials. They are rip-proof and splash-proof mailers made from paper. Large orders come in cardboard boxes sealed with environmentally friendly tape.<\/p><p style=\"text-align:center;\">We don't include receipts in the bags so they are perfect for gifting.<\/p><h5 style=\"text-align:center;\"><strong>Can I add gift message or note in with my order?<\/strong><\/h5><p style=\"text-align:center;\">It's not possible to add a physical note or gift message to an order.<\/p><p style=\"text-align:center;\">This is because we don't include physical invoices when the orders are dispatched - <strong>less paper!<\/strong><\/p><p style=\"text-align:center;\">This means a gift recipient won't know of any pricing\/purchaser information. You can use the checkout form to have the order dispatched directly to a gift recipient's address.<\/p><p style=\"text-align:center;\">All of the information needed to return the item if needed is on the packaging (<em>minus pricing\/purchaser info<\/em>). The confirmation and dispatch emails containing the order's breakdown and pricing info, is sent to the email address used on the checkout form to place the order.<\/p><h5 style=\"text-align:center;\"><strong>Will everything I order arrive together? Is it possible for orders to be split across factories?<\/strong><\/h5><p style=\"text-align:center;\">Not necessarily. In some rare cases when we do not have all of the stock for an order in any one factory, we will split the order across multiple locations. If your order has been shipped in multiple packages with a tracked service, we\u2019ll send you all of the tracking information in your dispatch confirmation<\/p><h5 style=\"text-align:center;\"><strong>Will it be obvious what I've bought? I want to keep it a surprise.<\/strong><\/h5><p style=\"text-align:center;\">All orders are shipped in sustainable, eco-friendly packaging, designed with the environment in mind and made with natural materials. They are rip-proof, splash-proof mailers made from paper. Large orders come in cardboard boxes sealed with environmentally friendly tape. It shouldn\u2019t be obvious to the recipient what you\u2019ve purchased, unless they\u2019re already familiar with our packaging\u2019s unique ocean themed doodle pattern.<\/p><h5 style=\"text-align:center;\"><strong>How much is shipping for integration orders?<\/strong><\/h5><p style=\"text-align:center;\">The cost of shipping depends on where an order is being sent to and the service that you choose.<\/p><p style=\"text-align:center;\">Together We've Got This! \ud83d\udc9c<\/p>"},"borderRadius":{"id":130236823,"value":"#{text.border.radius}"},"textColor":{"id":130236824,"value":"#{text.color}"},"backgroundColour":{"id":130236825,"value":"#0000"},"truncateHeight":{"id":130236826,"value":null},"padding":{"id":130236828,"value":"6"},"fullWidth":{"id":130236829,"value":"1"},"fullBackgroundColor":{"id":130236830,"value":"#{text.fullBackground.color}"},"published":{"id":130236831,"value":"1"},"conditions":{"id":130236832,"value":"[]"},"template":{"id":133773853,"value":"text"}}}],"properties":{"title":{"id":130236818,"value":"Delivery Information"},"isStorePage":{"id":130236819,"value":"1"},"description":{"id":130236820,"value":"All FayzieBobs Eco products are made or printed to order with care. Delivery times may vary depending on product type, production times, and your location.\n\nUK orders typically arrive within 3\u20137 working days after dispatch.\n\nInternational delivery times may vary depending on destination and customs processing.\n\nYou will receive tracking information where available once your order has shipped.\n\nIf you experience any delivery issues, please contact us and we will do our best to help.\nTogether We've Got This!\ud83d\udc9c"},"ogImage":{"id":130236821,"value":"https:\/\/images.podos.io\/rukdwy8kbnljhk0ivqp5auqiqypvp894qegjitklf5vh4zbo.png.png?w=1200&h=auto"}},"labels":[],"published":1,"sitemap":1,"divisionId":423211,"edited":true}